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Santa Monica Auto Service

5698 reviews
(310) 889-0492
Mon - Fri: 8:00 AM - 5:00 PM
(310) 439-9404
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

A problem with my repair that could not have been foreseen caused hours more labor to fix. SM Motors did not upcharge me from their original quote. They lost money on this repair and I did not!! Amazing customer service!! I can't say it will happen for everyone every time, but I can say that the customer service provided by SM Motors is exemplary. You won't find a better crew to take care of your vehicle.

Thank you, Jon, for the outstanding review! At SM Motors, we strive to provide exceptional service to all our customers. We're glad that we exceeded your expectations. Our team goes the extra mile to ensure customer satisfaction and to deliver top-notch repairs. Your words mean the world to us. Thanks again for recommending us!

- Santa Monica Motors
5

Great service and friendly people. I highly recommend taking your car for service to Santa Monica Motors.

Thank you for recommending Santa Monica Motors! We're thrilled that you had a great experience with our service and staff. Your satisfaction is our top priority, and we look forward to providing the same level of excellence to you in the future.

- Santa Monica Motors
5

Wonderful experience with SMM for many years. Recent experience was exceptional.

Thank you for your kind words, Kristine! It's great to hear that you've been having a wonderful experience with us over the years. We're thrilled to know that your recent experience was exceptional. We're always here to provide you with top-notch service and support.

- Santa Monica Motors
5

I appreciate having an itemized and descriptive estimate of work to be done when I leave it for service. I also feel that the mechanics hired by the management are competent.

Thank you, Leilani, for your positive feedback! We strive to ensure transparency and provide detailed estimates for our customers. It's great to hear that you also trust our skilled team of mechanics. We look forward to serving you again!

- Santa Monica Motors
5

Nice peoples , Great service , would come again

Thank you for the kind words, Christophe! We're delighted to hear that you had a great experience with us. It's our pleasure to serve you and we look forward to welcoming you back in the future!

- Santa Monica Motors
5

Very friendly and super quick service

Thank you for your excellent review, Andrea! We're thrilled to hear that you had a positive experience with us. Providing friendly and efficient service is our top priority. We look forward to serving you again soon!

- Santa Monica Motors
5

Scheduling online is easy. The service is professional and always fast even when there is a crowd. They also handled my CA registration when I moved out from NY. It is always easy with these folks.

Thank you for your outstanding review, Tyler! We are glad that your experience with us has continually been convenient and pleasant. Your trust in our team means the world to us, and we are here to ensure your vehicle stays in great shape. We look forward to helping you with your future automotive needs!

- Santa Monica Motors - Smog
5

Service was fast, friendly, and perfect! Bob was great, and everybody from the shop to the register inside were so pleasant. I highly recommend this to anybody!

5

Service was very friendly, fast & efficient ….I highly recommend!

Thank you Jennifer for the amazing review! We're thrilled to hear that you had such a great experience with us. It's fantastic to know that our friendly and efficient service met your expectations. We appreciate your recommendation and can't wait to assist you again in the future!

- Santa Monica Motors
5

Customer service is top tier and they work fast!

Thank you, India! We're thrilled to know you're impressed with our customer service. Your satisfaction is our priority, and it's great to hear we met your expectations. If you have any other feedback or questions, please don't hesitate to reach out.

- Santa Monica Motors
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