Santa Monica Auto Service

This is the second time I have had my car serviced by Santa Monica Motors. I returned because the service is excellent, the employees delightful and a pleasure to do business with. Anna Torpy

Have finally found a place that will service my car, explain what is wrong, give me several options if possible. Great service professional kind customer service. I would recommend Santa Monica Motors anytime.

I've taken three different cars to Santa Monica Motors, and have always been happy with the results. They are wiling to work with you (finding interesting solutions to problems), and are flexible and communicative.I was sorry to read about Martin M's experience; but then again, he sounds like a racist, so I guess he should just stick to having only white people work on his Chevy (good luck with that, in Southern California)...

As always, Josh was kind, polite, professional, and knowledgeable. He saved me a lot of money today by refuting the diagnosis that the dealers had given me. I appreciated his honesty and hope it spreads to the rest of the industry! Best wishes.

I've been taking two cars here for six years. Work is quick and effective. Prices are reasonable. This is a good, reliable shop. Highly recommended.

Had a problem with my mini cooper and it became apparent that the mechanic at Santa Monica Motors couldn't remedy the problem and it needed to go to the mini dealer downtown in L.A. It was a Friday and I could not drive the car due to it's problem. They set me up in a rental car for the weekend and beyond and took care of getting my car to the dealer in LA. I was so impressed with their service and them going to the lengths they went to get my car fixed... Josh was great and I really feel they went over and beyond the call of duty to make this otherwise pain in the neck situation a pleasant one... Plus they absorbed the cost of it all... Santa Monica Motors is great and as a woman who knows nothing about cars feel they are totally trustworthy and I am so glad I found a car place that doesnt make me anxious...

This is the car shop I would go out of the way to visit. And that speaks a lot in LA. The owner is very patient and honest about the repairs. Before I went there the fist time, I took my car to the dealer for maintenance. And one day I got a quote for thousands dollars of repair from the dealer. I came as a surprise to me because I only took the car in for an oil change! I decided to try SM Motors for a second opinion. They checked the car and come back with a quote of $400. It's not just the quote was lower. But they explained to me what conditions each of the parts in question were, what were the parts that's on the priority list to replace. And they explained to me where the parts come from. Some of them will be manufacture original parts, some would be generic parts (that just don't have the manufacture logo, just as good but cheaper). The owner is very nice. One time I can't get out of work early enough to pick up the car. He waited at his office after the shop is closed so that I can pick up my car. I would definitely recommend this shop to my family and friends.

Always great!!!!!

These guys have been my go to guys for the past two years. They kept our '05 Odyssey and '06 Scion XB in great shape at reasonable prices. We just moved out of state and are hoping we find someone as trustworthy as them. Josh is a great guy and we always experienced a warm welcome from him. Excellent customer service is so hard to come by these days in L.A.

They service my car well, their prices are fair, they explain what I'm paying for, and they don't condescend. And boy, have they gotten me out of a jam.