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Santa Monica Auto Service

5937 reviews
(310) 889-0492
Mon - Fri: 8:00 AM - 5:00 PM
(310) 439-9404
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 4:00 PM
5

My smog check was amazing. The staff person greeted me by name after identifying my car from my previous visits. There was a short wait in the office out of the wind, and I received the $10 discount from their coupon. The DMV site received and posted the information my car was in compliance, and they had already posted the results when I completed the registration online. I was done in less than half an hour, and in time to take my car for additional needed service. All in all very efficient. Thank you!

Thank you for taking the time to write such a wonderful review. We pride ourselves on providing exceptional service to all of our customers. It's great to hear that your experience was top-notch from start to finish. We appreciate your kind words and look forward to serving you again in the future.

- Santa Monica Motors
5

Fair pricing and great service. Will return!

Thank you Lisa for the 5-star rating! We are very happy to hear that you enjoyed our services and found our prices fair. We strive to provide great service to all of our customers and we look forward to seeing you again soon!

- Santa Monica Motors
5

Fast friendly service. My appointment time was honored. They even gave me a discount. The technician and the office staff were professional and respectful.

Thank you, Stanley, for your fantastic review! We are delighted to hear that you had a positive experience with our team. Providing fast and friendly service is our priority, and we are thrilled that you felt valued during your visit. Your kind words mean a lot to us!

- Santa Monica Motors
5

Friendly, efficient and fast. Recommend.

Thank you for the kind words, Philip! We're thrilled to hear that you had a great experience with us. Providing efficient and friendly service is always our top priority. Your recommendation means a lot to us. We look forward to serving you again soon!

- Santa Monica Motors
5

Recently got my car smog check and everything went smog. This place get very busy but please come with a lot of patience. Bob and his crew can only work as fast as their hands let them.

Thank you for the 5-star review, Monique! We appreciate your understanding during busy times. We pride ourselves on providing thorough and efficient smog checks. See you next time!

- Santa Monica Motors
5

Excellent. Efficient. And, friendly service

Thank you, Elizabeth, for your fantastic five-star review! We are thrilled to hear that you had an excellent experience with us. Providing efficient and friendly service is our top priority, and we're glad that we delivered. If you have any further feedback or need anything else, please don't hesitate to reach out.

- Santa Monica Motors
5

had only the best experience! Quick, understanding, and helpful. So so happy when i had to come back even after smog didn’t initially pass.

Thank you, Jules-Anne! We appreciate your glowing feedback. It's wonderful to hear that you had a fantastic experience with us and that we were able to help you even after the smog test initially didn't pass. Customer satisfaction is our top priority, and we're thrilled that we exceeded your expectations. We look forward to serving you again in the future!

- Santa Monica Motors
4

The service was good except I had to bring the car back because you didn't spot that the yellow lamp /brakes light was on when you test drove it the first time so I had to bring the car back in for you to handle this. The car had to be recalibrated. But you fixed it! Thank you

Dear Gloria, thank you for highlighting your positive service experience! We apologize for missing the yellow lamp during the initial test drive, but are glad we could fix it for you. Your feedback is important and helps us improve. We look forward to serving you again in the future.

- Santa Monica Motors
5

Big Bob is the best!

Thank you for the five-star rating, Rex! We're thrilled to hear that Bob has exceeded your expectations. We're lucky to have him as part of our team. If you have any questions or need assistance in the future, don't hesitate to reach out.

- Santa Monica Motors
5

A great experience. Good honest, people. A special shot out to Ray who excels in customer service. He was very communicative, efficient and kind.

Thank you, Mark! We're thrilled to hear that you had such a positive experience with us. Ray will be delighted to read your kind words. We pride ourselves on providing exceptional customer service, and we're glad that you found us to be communicative and efficient. Thank you for choosing us!

- Santa Monica Motors
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