I am an Asian woman who knows nothing about cars. I walked into Santa Monica Motors and told them to let me know if the car needs any work, essentially giving them carte blanche to rob me blind. I expected them to come back with an inspection report that basically told me there were a million things wrong with my car. They did not. They said that there were a couple of minor things like wiper blades and air filters that were not an issue, and the car was good but the back brakes were dangerously low. I knew there were brake problems because I heard squeaking. They were extremely respectful, courteous and CONSERVATIVE. Note, I went to another shop closer to my home a few years ago and gave them the same carte blanche. They recommended nearly $600 in work as a bare minimum and tried to tell me my transmission was about to give out, even though the car was running fine. The guys here were respectful and courteous, but for a woman bringing a car to an auto shop, the most important thing is honesty. I'll be bringing my car back here for any work that may need to be performed in the future.