Santa Monica Auto Service

Don and his crew were very, very helpful. I had a mysterious and severe rattle on my truck and they were very quick to figure it out. When it looked like the repair was going to be more than I could afford, they scoured the city looking for a used part to fix my truck with. THEN, when the used part was installed and I drove it away, the problem continued. They were immediately on it. They determined that the used part they had found for me was actually damaged, so they had to find another one and replace it again. They did all of this as quickly as possible and with a friendly, customer-service oriented attitude. To make things even more difficult for them, they had to keep switching a 200 gallon tank that I use for my landscaping business from one truck to another. They did this free of charge and with good humor. Their prices were fair and the communication was fast and easy for a lay-person like me to understand. I will definitely bring all my vehicles to them in the future.

friendly prompt service and staff.

This place is Awesome!!! i went there to get a smog check, it was fast and easy,The guy who helped me was Bob Rich and he was very efficient. And also right behind it was a mini DMV, and a man named Harry helped me, it was better than the DMV, since i had an appointment with the DMV and they didn't tell me i needed my car weighed, so i would have shown up, and had to just make another appointment, which could have taken weeks. But Harry helped me get registered and get my plates and everything, Highly recommend this place!

Don is the master and an incredible asset to the shop!! Best service I have ever received from a repair shop.

Never write reviews - certainly not about a Smog Check place, but I've been going here for years. It's quick and easy, which I'm sure you can find a lot of places. What you will not find at many places is Bob. Truly one of the nicest guys you will ever meet, and at the end of the day businesses are about people, right? So why not support a good human being? Meet him once and you'll know what I mean. Keep up the great work, Bob!

BEST REPAIR SHOP EVER

Great service at the agreed-upon price, as usual. Thanks SM Motors - now both of our cars go to you!

OMG! I love this place. Karim the owner, Don the service manager, Ray, Fidel, et al are just the best. They always go above and beyond whatever it is that I need. I totally trust them and their judgement when it comes to my car. My 14 year old Honda Odyssey is still going strong due to their TLC. They are also very funny (the icing on the cake!).

As always, this most recent visit the guys took care of me. I've been coming to some iteration of SM Motors exclusively since the 80s, and the common thread has been superior workmanship, honesty, and first class customer service.

As always a job well done. Really appreciated the super clean car I got back!