Santa Monica Motors is Open!
(310) 889-0492
Mon - Fri: 8:00 AM - 5:00 PM
(310) 439-9404
Mon - Fri: 8:00 AM - 5:00 PMSat: 8:00 AM - 4:00 PM
5

Being new to the area, I didn't know where to take my car when it started giving me trouble. Based on positive reviews and its proximity to my office, I chose Santa Monica Motors. And, I am super happy that I did. While my car was in the shop for longer than I had anticipated, Don and the team were really thorough not only with the diagnosis, but also with finding me the most affordable parts for the work that needed to be done. And, I was offered a loaner car, though I didn't need one.What I appreciated the most, however, was how informative and honest Don was with me about the repairs. There are about five things that need to be done, and he helped me prioritize, so I didn't have to drop a financial bomb. Some people might say "that's the oldest sales trick in the book", but the reality is that my car was running terribly, making noises, and stalling out. There's no question that work needed to be done, and I felt empowered to choose what to address now (transmission) and what to push off until later (old, squeaky brakes).It wasn't crazy cheap, but Don was able to come in under the original quote (never happens) and I felt that it was a fair price. The best part is that when I drove away in my freshly washed fixed car, I felt an immediate difference in the way it was running.

4

Don was great...friendly, knows his stuff, felt like he was on my side. Communication was great (love the texting instead of phone calls). The service fixed the problem. I ended up being charged less than the estimate, which was unprecedented. Only reason for four stars instead of five: I was told the car would be ready the same day. It wasn't and I had to rent a car for the weekend. Not a huge deal, but not ideal.

0

Was recommended to your shop by Scott from Major Muffler. Spoke highly about you guys and was happy with everything Fidel that gave me a ride home was vey polite and we had a nice conversation. Thanks guys all very much appreciated.

5

Fantastic place to go for a certified smog check!!! Thanks for the quick and easy process!!

5

Easy, fast smog check services. Friendly and professional staff. Have been going here annually for years and will continue to do so!

5

Always great service here. Including a detailed explanation of what's wrong with the car and the best way to fix at a very decent price. I always appreciate their friendliness and helpfulness too. My car was fixed in a timely and efficient manner and now it's running great!

5

Very friendly, efficient interaction all around. You will see me again next time. Thanks.

5

The service was exceptional. Faster than imaginable. I was out the door by the time I paid for the bill. Friendly manager and comfortable new waiting room that I didn't even need to use. I highly recommend this company for smog checks anytime.

5

Service was super fast. They had me in and out and the guys were very nice!

5

I looked this place up on Yelp 15 minutes ago (no lie) and I am already driving away after the fastest smog check ever. Fantastic waiting lobby as well.

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