Santa Monica Auto Service

This place has great customer service. I was quoted a price over Yelp and brought my Audi A3 in for new front breaks. After finishing the breaks SMM phoned me to let me know it was going to take a little longer than expected because there was some vibration coming from the breaks. They ended up replacing the back breaks as well because they thought it might be coming from that. Instead of charging me for the back breaks they stayed true to their word and stuck to their original quote. Don is also very helpful. Knows a lot about cars. I had another problem with my car and Don was willing to take a ride with me to listen to the noise and detected exactly what it was! They will also call you an Uber to work or wherever you need to go from the shop! Great place.

My mechanic recommended this place when he couldn't do the needed repairs. Don and Ray and everyone else were super helpful and at reasonable price. Can't praise them enough.

Awesome crew! Thanks a lot!

Couldn't love this place more!

VERY VERY helpful and professional service every time.

Very thorough inspection and detailed, clear explanation of results. Everyone was very nice and helpful.

always wonderful

I had just moved to Santa Monica and I needed to find a place for an oil change. Yelp had great reviews so I tried it out. So happy I did! They are fast, nice and not pushy! Great facility.

Great quick service. Comfy lounge area to wait w free wifi even. Their prices went up considerably $62.00 for a smog check for a standard car but I am not sure what the going rate is so maybe this is average? Only thing negative thing I'd say (the reason it didn't get a 5 star) was that it took a while for the guy at the desk to do the paperwork. Maybe if he'd said, Ill be right with you or give a minute ... He just took his time. I still recommend this place.

I was in a desperate, stressful situation with my car and they were so friendly, helpful, and thorough. They were good at communicating with me and put me at ease. By far the best experience I've had in dealing with my chronically broken down car. Thanks guys!