I don't do many reviews. When I do, the service/experience is either very good or very bad. My service today at Santa Monica Motors was awesome. If you need a smog check and you are anywhere close to the west side of Los Angeles, or even if you're not, this is the place to go. Before going, my wife called to find out if I needed an appointment. No one answered and she left a message. Within a few minutes, Bob returned her call and was very apologetic about not being available to answer the phone. He said no appointment was needed, but I should be there 30 minutes before closing. When I arrived, they took my car right away and I was done within 15 minutes. I met Bob, who was extremely nice. He informed me how I could get my vehicle registration renewed more quickly through my auto club. The cost for the smog check was around $60 with a $10 off coupon. Go to their website to download the coupon.