I had a funeral to get to and they did everything in their power to make it happen. The staff were friendly, helpful, and very up-front. Knowing I was having a life crisis, they expedited my repairs and got to work right away on my ancient and poorly maintained car. Their diagnosis was thorough and honest. I've been told by two major houses that my brakes needed to be replaced, but Santa Monica Motors took photos of every point of inspection and demonstrated that my brakes were perfectly well-inside the safe zone. They make sure to treat the cause of an issue, not just the symptom, and I'm not sure just how common that is these days. Also, free wifi, coffee, and a comfortable reception area, made the experience extremely positive. Thanks folks, I would definitely recommend you to my friends and family.
Doryen, we can't thank you enough for trusting us in that time of need. As we mentioned on Yelp, expediting your repair was the least we could do. We're glad we got you taken care of and to the funeral in time. Reach out if you ever need anything. -Karim R., Owner
- Santa Monica Motors