A problem with my repair that could not have been foreseen caused hours more labor to fix. SM Motors did not upcharge me from their original quote. They lost money on this repair and I did not!! Amazing customer service!! I can't say it will happen for everyone every time, but I can say that the customer service provided by SM Motors is exemplary. You won't find a better crew to take care of your vehicle.
Thank you, Jon, for the outstanding review! At SM Motors, we strive to provide exceptional service to all our customers. We're glad that we exceeded your expectations. Our team goes the extra mile to ensure customer satisfaction and to deliver top-notch repairs. Your words mean the world to us. Thanks again for recommending us!
- Santa Monica Motors